You can request deletion of your Fettle customer account and its connected data from the website or mobile app. You do not need an installed app to use the website.
Delete from your customer workspace
- Sign in to your own Fettle customer account. If you need help signing in, recover your password.
- Open Your data on the website, or Account → Your data & privacy → Your data in the mobile app.
- Select the option to also delete your account, enter the displayed confirmation and submit the erasure request. Export anything you want to keep first.
- Save the private deletion receipt. It lets you check completion after signing out.
Need help requesting deletion?
Request deletion help by email →
Identify your Fettle customer email and say that you want your account and associated connected data deleted. Support must verify account ownership before action. Never send a password, authenticator code, bank credentials or identity documents by email.
What deletion covers
Erasure removes connected records, financial evidence and source metadata, bank snapshots and support cases, disables automation, and queues provider access revocation. When you include account deletion, the account is deleted after revocation attempts. Data-only erasure and account deletion are separate choices.
Provider revocation can need retries or an action in your provider account. The private receipt expires 30 days after completion. Original emails, provider bank records, local browser records and downloaded backups are outside connected erasure. Hosting logs, backups and processor retention follow the approved operator policy; deletion does not promise instant removal from every backup.